Where are you located?
Our office and warehouse are located in Elyria, OH.

How do your coolers ship?
Our coolers ship via FedEx Ground.  Orders placed before 2pm EST are guaranteed to leave our facility on the same day.

Is there a warranty?
Yes.  Each Rhino Cooler is covered under our exclusive limited warranty.  For more information, please visit our Warranty page.

I need to add to or modify my order.  Is there a phone number I can call?
Absolutely!  Call us at 888-507-2021, where one of our team members will be happy to assist you!